Cancellations/Reschedules: Cancellations within 48 hours of the booking time will be charged the full fee. Reschedules within 48 hours of the booking time will be charged a 50% of the total hire fee.

Overtime: If the hire exceeds the agreed time, a fee of $150 per hour will apply (rounded up to the nearest hour). However, if there is a booking following your scheduled session, you will be required to leave upon the conclusion of your prearranged time slot.

Prohibited Items?

Condition: The studio will be inspected before and after the hire.

Client Responsibility: The Client is liable for any damage caused to the premises, cyclorama, furniture, or equipment by the Client or their guests.

Breakage Fees: Any damage will be charged at the full replacement or repair cost. This includes professional cleaning fees if the studio or it's contents are left in an unreasonable state.

⁠Equipment/Furniture: All equipment and furniture belonging to Captured Media Studio is strictly prohibited from leaving the premises under any circumstance.

Cyclorama: Any excessive wear to the cyclorama will incur a repainting fee of $175.

Studio Insurance: Captured Media Studio maintains Public Liability Insurance; however, this does not cover the Client’s equipment, staff, or third-party contractors.

Client Insurance: The Client must hold their own Public Liability Insurance (minimum $10 million recommended) and, where applicable, Professional Indemnity Insurance.

Proof of Coverage: We reserve the right to request a Certificate of Currency prior to the commencement of the hire.

WHS Compliance: The Client must comply with the Work Health and Safety Act 2011 (NSW). This includes maintaining clear fire exits and ensuring all electrical equipment brought onsite is tested and tagged.

Music/Noise: The Client agrees to comply with the local council's noise level requirements and respect all neighbours in the complex.

Liability: The Client agrees to indemnify Captured Media Studio against all loss, damage, or injury suffered by any person arising out of the Client’s use of the studio, except where such loss is caused by the gross negligence of the Studio.

Force Majeure: Captured Media Studio is not liable for any failure to provide the studio due to circumstances beyond our control (e.g., power outages, government-mandated lockdowns, or building emergencies).